Call Center Management

Call Center Management Resources Directory

A comprehensive reference for management serving the growing call center industry in customer service and direct marketing. Companies providing call centers software, services, and contact center consulting.

CALL CENTER EVENTS:

	Conferences
	Seminars
	Call Centers Events Directory
	CRM Directory

CALL CENTER NEWS

	Press
	Call Centers Associations
	CC News.com
	Call Center Guide
	CRM manager News Columns
	Call contact software

CALL CENTER EDUCATION:

	Call centers benchmarking
	Tutorials
	Case Studies

Build your customer service, marketing, telesales and eBusiness skills with these educational call center resources.

CALL CENTER TRAINING:

	Classes
	Teleclasses
	Consultants
	Online Education

Training resources for both agents and management in call center customer service, telesales, marketing and ebusiness.

CALL CENTER SERVICES:

	Consultants
	Staffing
	Telecom Services

CALL CENTER SOFTWARE:

	CTI Technology
	Predictive IP Dialing
	IVR
	ACD PBX
	Business VoIP
	CRM call contact centers
	CRM contact call center
	Contact Center Technology
	Management
	Software & Services
	CRM Call Management

CALL CENTER OUTSOURCING:

	Outbound B2B centers
	Bilingual and Multilingual

Web based

International Call Management solutions

Contact center management is a diverse, complex task. You need effective software and service solutions to stay on the cutting edge and keep up with changing contact center regulations.

Our directory provides organized listings for some of the best call center products, services and educational tools available on the international marketplace.

Whether you're managing telemarketing call centers, customer service call centers or a non-profit group- these companies can help further develop your managerial skills and streamline your operations.

Visit our sister site Call Center Software